Privacy Policy

We collect information you provide directly to us, such as your name, email address, and account credentials when you create an account or contact support.

When you use the FurSight device or our mobile app, we collect health and activity data about your pet (e.g., activity levels, sleep patterns, location). This data is associated with your account and is used solely to provide and improve the Services.

We also collect certain usage and device information automatically, including IP address, browser type, operating system, and interaction data, to keep the Services running reliably and securely.

We use the information we collect to:

• Provide, maintain, and improve our Services
• Deliver pet health insights, alerts, and recommendations within the app
• Respond to your questions and support requests
• Send transactional emails (e.g., receipts, password resets)
• Send product updates and promotional communications, which you may opt out of at any time
• Detect, prevent, and investigate fraud or security incidents
• Comply with applicable laws and enforce our Terms of Service

We do not use your personal information or your pet’s health data to train third-party AI or machine learning models without your explicit consent.

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service providers: We work with trusted vendors (e.g., cloud hosting, payment processors) who access data only as necessary to perform services on our behalf and are bound by confidentiality agreements.
• Legal requirements: We may disclose information when required by law, court order, or to protect the rights and safety of Z Pet or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data becomes subject to a different privacy policy.
• With your consent: We may share information for any other purpose with your explicit consent.

We retain your personal information for as long as your account is active or as needed to provide the Services. You may request deletion of your account and associated data at any time by contacting us at support@zpet.life. We will fulfill deletion requests within 30 days, except where we are required to retain data by law.

We take the security of your data seriously. All data transmitted between your devices and our servers is encrypted using industry-standard TLS. Pet health data stored on our servers is encrypted at rest. We regularly review our security practices and apply updates to address emerging threats.

No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If we become aware of a breach that affects your data, we will notify you as required by applicable law.

Depending on your location, you may have the right to access, correct, or delete personal information we hold about you, object to or restrict certain processing, or receive a copy of your data in a portable format. To exercise any of these rights, contact us at support@zpet.life.

You may opt out of promotional emails at any time by clicking the “unsubscribe” link in any email we send. Even if you opt out, we may still send you non-promotional messages related to your account.

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete that information.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at: